Effective Date: December 04, 2025
Dhaulagiri Coffee (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website https://dhaulagiricoffee.com (the “Website”) or use our services. This policy complies with the laws of Nepal, including the Privacy Act, 2075 (2018) and other applicable regulations.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Information that identifies you, such as your name, email address, phone number, or postal address, provided when you contact us, or send us email, or use our services.
- Non-Personal Information: Information that does not directly identify you, such as browser type, IP address, device type, and browsing behavior on our Website.
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, analyze Website usage, and deliver personalized content. You can manage cookie preferences through your browser settings.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and improve our services and Website functionality.
- To respond to your inquiries, requests, or complaints.
- To send you newsletters, marketing communications, or updates (with your consent).
- To analyze Website usage and optimize user experience.
- To comply with legal obligations under Nepalese law.
3. How We Share Your Information
We do not sell or rent your personal information to third parties. We may share your information in the following cases:
- Service Providers: With trusted third-party service providers (e.g., hosting, analytics, or email services) who assist us in operating the Website, provided they agree to protect your information.
- Legal Requirements: When required by law, court order, or government authority in Nepal or to protect our rights, safety, or property.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, where your information may be transferred as part of the transaction.
4. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no online platform can guarantee complete security, and you share information at your own risk.
5. Your Rights
Under the Privacy Act, 2075 (2018) of Nepal, you have the following rights regarding your personal information:
- Access: Request access to the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete information.
- Deletion: Request deletion of your personal information, subject to legal obligations.
- Objection: Object to the processing of your information for certain purposes, such as marketing.
To exercise these rights, please contact us at info@dhaulagiricoffee.com. We will respond within a reasonable timeframe as required by law.
6. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing any personal information.
7. Cookies and Tracking
We use cookies to improve your browsing experience. You can disable cookies through your browser settings, but this may affect Website functionality. For more details, please review our Cookie Policy (if applicable).
8. Children’s Privacy
Our Website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware of such data, we will take steps to delete it.
9. International Data Transfers
Your information may be stored or processed in countries outside Nepal by our service providers. We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised effective date. We encourage you to review this page periodically.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please Contact Us at:
Dhaulagiri Coffee
Email: info@dhaulagiricoffee.com
Address: Anamnagar, Kathmandu, Nepal
This Privacy Policy is governed by the laws of Nepal. Any disputes arising from this policy will be subject to the jurisdiction of the courts in Kathmandu, Nepal.
